Are Clients Looking for More From Their Financial Planner?

Executive Summary
The role of a financial planner is becoming more crucial than ever. Clients seek not only sound financial advice but also a comprehensive understanding of their financial situation and a tangible plan to achieve their goals. The wealth of tools and calculators are beginning to overwhelm clients. Clients are asking for help, but not in the same way as the past. Financial planners need to offer the customized and detailed advice while providing engaging financial plan deliverables to their clients. In this article, we will explore how clients are changing and discuss strategies to captivate and inspire clients towards action.

Trends in Financial Planning

Technology Integration: Embracing technological advancements is a trend that continues to reshape the financial planning industry. Digital tools allow financial planners to streamline processes, enhance client experiences, and provide real-time data analysis. While we have seen robo-advisors and AI-driven algorithms help in portfolio management, making it more efficient and cost-effective, we are needing tools to improve the financial planning efficiencies and scale.

 

Personalization: Clients increasingly demand personalized financial plans that align with their unique goals, values, and busy lifestyles. Financial planners are expected to create tailored solutions that resonate better with clients and can update and evolve with the twists and turns in the client’s life.

 

Progress Tracking: Beyond an initial financial plan and investment strategies, clients are looking for solutions to help them understand and implement recommendations in their day-to-day financial lives. This includes incorporating action plans and timeline to engage the clients to make progress towards their goals. Seeing the needle move in the right direction motivates clients to keep up the planning and keep improving their lives.

Clients seek sound advice but also a comprehensive understanding of their financial situation and an actionable plan to achieve their goals

Engaging Financial Plan Services & Deliverables

Visual Storytelling: Clients and Advisors alike are tired of jargon-filled reports that use historical data to deliver the financial plan. Advisors looking to change this story use real-time data and visual aids like charts and infographics to present complex financial data in an easily digestible format. Visual storytelling makes it easier for clients to grasp the big picture and immediately see their progress. They feel that they are watching their plan play out before their eyes. It is really motivating.

 

Interactive Online Platforms: Create interactive online platforms or portals where clients can access their financial plans in real-time. These platforms can include goal envisioning surveys, progress trackers, budgeting tools, and action plans, allowing clients to actively participate in their financial journey.

 

Scenario Analysis: Present various options and financial trade-offs to clients to demonstrate the potential impact of different decisions. Clearly illustrating to clients how their choices can affect their financial future encourages active participation and informed decision-making.

 

Regular Updates: Keep clients engaged by providing regular updates on their financial progress. Discuss any changes in the plan, market conditions, or new opportunities, keeping the dialogue open and continuous. Using tools to show progress and celebrate achievements will keep clients motivated to keep following their plan year after year.

 

Education: Offer educational meetings on financial topics of interest to your clients. Empowering them with knowledge builds trust and keeps them engaged in the planning process.

 

Video Presentations: Personalize financial plan reviews and check-ins with short and action-focused videos. This approach not only conveys information effectively but also adds a personal touch, helping clients feel more connected to their financial plan and planner.

Accountability: Clients are fully engaged in the meeting room, but once the meeting is over, they are hit with constant distractions. Providing your clients with accountability keeps them on-track throughout the year and in-between meetings. By automating the check-ins, clients are continuing to make progress without taking time away from the advisors busy schedule.

Clients need accountability to meet their financial goals. Advisors need time to provide this service.

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