Executive Summary
Introduction
Clients are willing to pay a separate fee AND are more engaged in the process when they pay a planning fee
Finally, as financial advisors, tracking and monitoring financial planning fees can be challenging especially when it comes to clients who are needing a plan update or renewal – do you charge the same as the initial plan? Do I follow the same process for the plan update?
Developing a Fee or Cost Calculator is a solution that allows for consistency & profitability in your financial planning practice.
Advantages of charging fees for financial planning
Transparency: Advisors who charge a fee are often considered more transparent because their compensation comes directly from the client, reducing potential conflicts of interest that could arise from commissions.
Objectivity: Advisors who charge fees are more likely to provide objective advice since they are not financially motivated to recommend specific products.
Engagement: When clients are paying a fee for a service, they are typically more involved to ensure they receive the value from this service.
Profitability & Diversified Revenue Stream: Charging appropriately for your financial planning work can ensure the time committed to this service is not a loss leader in hopes to collect assets. It can also help to reduce the revenue fluctuations that come from an AUM only revenue model when going through bear markets.
Increased prospective client pool: By charging for financial planning, you can now find profitable relationships with individuals and/or families that don’t meet your asset minimums.
Challenges when charging fees for financial planning
Perceived Cost: Clients may perceive fee-only services as expensive upfront, even though they may be more cost-effective in the long run.
Fee Complexity: Understanding the various fee structures and pricing models can be confusing for clients, leading to potential misunderstandings.
Consistency: how do you determine how much to charge from client to client? Does everyone get assessed the same fee regardless of their financial circumstances?
Implementing a cost calculator to determine a client’s fee can overcome all of these challenges.
Developing a Cost Calculator
Using a calculator can help overcome some of those inherent challenges that come with charging a fee for financial planning services.
Step 1: Advisors should clearly identify their services in the financial planning scope along with the cost of those services.
You can assign a cost to any service using a calculation:
Cost of a service = (Your hourly rate) x (# of hours to complete target task) x (target profit margin)
Example: retirement income projection
Hourly rate = $300 | 2 hours to complete calculation | 25% target profit
Retirement Income Projection Fee = 300 x 2 x 1.25 = $750
Step 2: Identify the type of calculator you wish to implement – examples of subject-based and package-based are shown here
Subject Based
Allows for ultimate customization
Package Based
Allows for slightly less customization but simplicity and consistency
Step 3: Develop deliverables and processes around each level of service and or subject to clearly illustrate the value.
Step 4: Begin using the calculator with new clients and then slowly introduce the new model to your existing client during annual reviews
Step 5: Track your fees and don’t be afraid to evolve your process when necessary